On Friday 28th August 2020 Adrian Bugg discussed the approach he took as the Pandemic Incident Management Team (PIMT) Lead at the Australian Government Department of Health during COVID-19 and what he learnt from this.
This online presentation was delivered to students undertaking the Graduate Certificate in Government Informatics through the University of Canberra. This course is run in partnership with the Digital Transformation Agency’s Digital Graduate Program and involves graduates across the Australian Public Service (APS)
Adrian drew upon risk assessment and adaptive leadership approaches to establish the team, prepare an agreed action plan, adopt agile delivery methods and work collaboratively across business functions to prepare and effect the changes needed. The Pandemic Business Continuity Plan (PBCP) provided the framework for managing during this uncertain time when rapid and effective action was needed.
This approach underpinned essential activities within the department to support critical business functions during COVID-19 through establishing required protocols, changing working arrangements, and adopting digital and collaboration tools. There are opportunities for organisations to build upon these positive changes to increase future resilience as well as efficiencies through embedding risk within business planning.